About Us

Your complete source for two-way radios & communications equipment in Chicago!!!

Chicago Communications, LLC came into existence on October 1, 2004 to provide sales, installation and maintenance of communications equipment throughout the Chicagoland area, much like that of our predecessor. Its principals - Cindy Glashagel, Marilyn Hessler, Kurt Hessler and our business advisor Ken Hessler - have over 80 years of experience in the radio communication industry, primarily through their many years of valued service with Motorola, Inc.

OUR MISSION...
to be a trusted sales and service provider of innovative communication and information solutions; to enable our customers to achieve their mission and improve their operational performance.

OUR PRIMARY GOAL... Total Customer Satisfaction
Chicago Communications, LLC looks forward to putting our knowledge, experience, and product portfolio to work for you. We take seriously the responsibility that accompanies providing equipment and service that meet the standards and demands of all users, and we strive to provide the highest quality products, services, and support in the industry.

WHAT MAKES US DIFFERENT... Superior System Integration...
Chicago Communications, LLC fully understands the concerns associated with system implementation. Our management resources and technical support services are unique in the communications industry. This allows us to respond to your needs with proven experience and full confidence to complete the task at hand.

Chicago  Communications, LLC partners with qualified equipment and service providers as required for proper implementation and operation.

During implementation, one vendor - Chicago Communications, LLC - retains full system responsibility. This assures the customer of having a single point of contact for any issue or question that arises during the installation process.

• An experience system supplier, capable of providing a Total Turn-Key system(s) solution.
• Development and execution of a conversion plan to ensure a smooth migration to the new communication system.
• Comprehensive system monitoring, management and maintenance of critical system components to insure optimum system performance 24 hours a day 7 days a week.
  

AND... Our Technical Competency
We will remain a union company, and will be represented by competent, trained and experienced individuals in sales, system design, technical support, installation, 24 hour maintenance, and backup services.

CERTIFICATIONS...
We currently hold WBE certifications from the Women’s Business Enterprise National Council (WBENC), Cook County and the City of Chicago.  We have also been granted certification as a Female Business Enterprise (FBE) with the State of Illinois.